Business Apps Hub To start, please select from the categories listed below: Home | End Users Hub | Business Apps | Call Center Supervisor – Enhanced Call Center Reporting – Videos Sign in to Call Center Supervisor Reporting Account Settings Insights and Metrics Analytics Overview Manage Existing Reports Manage Folders ECCR Templates Calls by Interval and Entity Report Filter Reports by Device Type Calls by DNIS Report Wallboards Call Journey Call Log Filtering Missed Calls and Call Back Filtering Export Reports Schedule Reports Call Control Menu Options Endpoint Location Change an Agent’s ACD State Call Center Supervisor - Enhanced Call Center Reporting