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Reports Overview – Agent – Enhanced Call Center Reporting

Thomas McClatchieApril 12, 2024Call Center Agent - Enhanced Call Center Reporting

Home|Posts|Business Apps|Call Center Agent – Enhanced Call Center ReportingWhat you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Reports Overview 1. Reports Overview Select the Reporting tab from the menu to view reports from your existing report library. Agents can only view reports, while supervisors can … Read More

Login – Agent – Enhanced Call Center Reporting

Thomas McClatchieApril 12, 2024Call Center Agent - Enhanced Call Center Reporting

Home|Posts|Business Apps|Call Center Agent – Enhanced Call Center ReportingWhat you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Login 1. Login To access Call Center, go to the following URL: https://consolidated.akixi.com/ Select Sign In. Enter your username and password and click Sign In. Click the menu … Read More

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