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ProConnect User Portal – Calling Line ID Blocking

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Calling Line ID Blocking 2. Configure Calling Line ID Delivery Blocking 1. Manage Calling Line ID Blocking Calling Line ID Delivery Blocking allows you to prevent your phone number from being displayed when calling other numbers. 2. Configure Calling Line ID Delivery Blocking To configure Calling Line ID Blocking, follow these steps: From the dashboard menu, click … Read More

ProConnect User Portal – Call Waiting

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Call Waiting 2. Configure Call Waiting 1. Manage Call Waiting Call Waiting notifies you of an incoming call while you are already on the phone, giving you the opportunity to end the existing call and answer the incoming one. 2. Configure Call Waiting To configure Call Waiting, follow these steps: From the dashboard menu, click User Service … Read More

ProConnect User Portal – Call Notify

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Call Notify 2. Configure Call Notify 3. Add Criteria 1. Manage Call Notify Call Notify contacts you by email when incoming calls match your pre-defined criteria. Criteria can include a list of up to 12 phone numbers, a specified time schedule, or a holiday schedule. Criteria can also be combined — for example, an incoming call from … Read More

ProConnect User Portal – Call Forwarding Selective

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Call Forwarding Selective 2. Add Criteria 3. Enable Call Forwarding Selective 4. Disable Call Forwarding Selective 1. Manage Call Forwarding Selective Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Selective allows you to forward specific calls matching … Read More

ProConnect User Portal – Call Forwarding Not Reachable

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Call Forwarding Not Reachable 2. Enable Call Forwarding Not Reachable 3. Disable Call Forwarding Not Reachable 1. Manage Call Forwarding Not Reachable Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Not Reachable forwards all incoming calls to … Read More

ProConnect User Portal – Anonymous Call Rejection

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage Anonymous Call Rejection 2. Enable Anonymous Call Rejection 3. Disable Anonymous Call Rejection 1. Manage Anonymous Call Rejection Anonymous Call Rejection allows you to reject calls from callers who have blocked the display of their number. When activated, your phone will not ring and the caller is informed that you are not accepting calls from unidentified callers. … Read More

ProConnect User Portal – Alternate Numbers

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Alternate Numbers 2. View Alternate Numbers 1. Alternate Numbers The Alternate Numbers service allows you to have up to ten alternate phone numbers in addition to your main phone number, with the option to assign one of four distinctive ring patterns to each alternate number. A distinctive call waiting tone is associated with each ring pattern. Note: Only … Read More

ProConnect User Portal – User Profile

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home | conference | Page 3 MENU Introduction 1. User Profile Introduction Your User Profile is a collection of settings and information associated with your user account. 1. User Profile From the user dashboard, locate and click on User Profile to access your user information. The User Profile will appear. Here you will see all your user information. You can … Read More

ProConnect User Portal – User Schedules

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Manage User Schedules 2. View User Schedules 3. Add a Schedule 1. Manage User Schedules You can create user schedules for service features that require them. Schedules can be set up as regular time schedules or holiday schedules. 2. View User Schedules From the dashboard menu, click User Schedules. All created schedules are displayed in the User Schedules … Read More

ProConnect User Portal – Passwords

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferenceMENU 1. Reset Password and Passcode 2. Reset Password from the Login Page 3. Reset Password from the Portal 4. Reset Passcode from the Portal 1. Reset Password and Passcode You can reset your password and passcode directly from the user portal, or reset your password from the login page. 2. Reset Password from the Login Page From the login … Read More

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