Image
  • Administrators
    • Getting Started
    • Administrators Hub
    • Admin Portal Video Library
    • Admin Portal Guide Library
  • End Users
    • Getting Started
    • End Users Hub
    • User Portal Video Library
    • User Portal Guide Library
  • Business Apps
    • Call Center
    • Broadsoft Thin Client
    • Webex App
    • SMS/MMS
    • Reception Client
    • Business Integrator
    • Advanced Call Reporting
    • Call Recording – Dubber
  • Phones & Voicemail
    • Cisco Phones
    • Poly Phones
    • Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us

Consolidated is now Fidium. Access the latest versions of the portals here.

ProConnect User Portal – Call Forwarding Not Reachable

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Call Forwarding Not Reachable 2. Enable Call Forwarding Not Reachable 3. Disable Call Forwarding Not Reachable 1. Manage Call Forwarding Not Reachable Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Not Reachable forwards all incoming calls to … Read More

ProConnect User Portal – Anonymous Call Rejection

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Anonymous Call Rejection 2. Enable Anonymous Call Rejection 3. Disable Anonymous Call Rejection 1. Manage Anonymous Call Rejection Anonymous Call Rejection allows you to reject calls from callers who have blocked the display of their number. When activated, your phone will not ring and the caller is informed that you are not accepting calls from unidentified callers. … Read More

ProConnect User Portal – Alternate Numbers

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Alternate Numbers 2. View Alternate Numbers 1. Alternate Numbers The Alternate Numbers service allows you to have up to ten alternate phone numbers in addition to your main phone number, with the option to assign one of four distinctive ring patterns to each alternate number. A distinctive call waiting tone is associated with each ring pattern. Note: Only … Read More

ProConnect User Portal – User Profile

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home | conferencing | Page 3 MENU Introduction 1. User Profile Introduction Your User Profile is a collection of settings and information associated with your user account. 1. User Profile From the user dashboard, locate and click on User Profile to access your user information. The User Profile will appear. Here you will see all your user information. You can … Read More

ProConnect User Portal – User Schedules

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage User Schedules 2. View User Schedules 3. Add a Schedule 1. Manage User Schedules You can create user schedules for service features that require them. Schedules can be set up as regular time schedules or holiday schedules. 2. View User Schedules From the dashboard menu, click User Schedules. All created schedules are displayed in the User Schedules … Read More

ProConnect User Portal – Passwords

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Reset Password and Passcode 2. Reset Password from the Login Page 3. Reset Password from the Portal 4. Reset Passcode from the Portal 1. Reset Password and Passcode You can reset your password and passcode directly from the user portal, or reset your password from the login page. 2. Reset Password from the Login Page From the login … Read More

ProConnect User Portal – Office Anywhere

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Office Anywhere 2. Add a Phone Number 3. Configure Anywhere Settings 1. Manage Office Anywhere Office Anywhere is a mobility feature that allows calls placed to your office phone to ring any phone(s) you designate, such as your mobile phone. 2. Add a Phone Number To add a phone number to Office Anywhere, follow these steps: From … Read More

ProConnect User Portal – Hoteling Guest

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Hoteling Guest 2. Enable Hoteling Guest 3. Disable Hoteling Guest 1. Manage Hoteling Guest Hoteling Guest allows you to associate your service profile with a Hoteling Host user, enabling you to use the host’s device with your own service profile. This feature is useful for transient employees who work from different locations. 2. Enable Hoteling Guest To … Read More

ProConnect User Portal – Do Not Disturb

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Do Not Disturb 2. Enable Do Not Disturb 3. Disable Do Not Disturb 1. Manage Do Not Disturb Do Not Disturb allows you to block incoming calls and notifications by applying the busy treatment. When Do Not Disturb is enabled, all incoming calls and notifications receive the busy treatment. Optionally, you can enable a Ring Reminder to … Read More

ProConnect User Portal – Call Forwarding No Answer

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|conferencingMENU 1. Manage Call Forwarding No Answer 2. Enable Call Forwarding No Answer 3. Disable Call Forwarding No Answer 1. Manage Call Forwarding No Answer Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding No Answer forwards calls only when you … Read More

  • Page 3 of 4
  • ←
  • 1
  • ...
  • 2
  • 3
  • 4
  • →
Privacy Policy, Do Not Sell or Share My Personal Information, Notice at Collection, Broadband Consumer Labels and other Terms & Policies. © Fidium. Powered by B-LYNK
  • Home
  • Getting Started
    • Administrator
    • End User
  • Help Topics
    • Administrators
    • Business Apps
    • Phones and Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us