Home|Posts|loginMENU Introduction 1. Call Notify 2. Adding Criteria Introduction Call Notify contacts you by email when incoming calls match your pre-defined criteria. This can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. The criteria can be combined, such as an incoming call from this number AND within business hours AND … Read More

Home|Posts|loginMENU 1. Manage Call Forwarding Selective 2. Add Criteria 3. Enable Call Forwarding Selective 4. Disable Call Forwarding Selective 1. Manage Call Forwarding Selective Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Selective allows you to forward specific calls matching … Read More

Home|Posts|loginMENU 1. Manage Call Forwarding Not Reachable 2. Enable Call Forwarding Not Reachable 3. Disable Call Forwarding Not Reachable 1. Manage Call Forwarding Not Reachable Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Not Reachable forwards all incoming calls to … Read More

Home|Posts|loginMENU Introduction 1. Anonymous Call Rejection 2. To Enable Anonymous Call Rejection Introduction Anonymous Call Rejection allows you to reject calls that have blocked the display of their number. In other words, if the caller is presented as anonymous, the call is rejected. When activated, your phone does not ring, and the caller is informed that you are not accepting … Read More

Home|Posts|loginMENU Introduction 1. Alternate Numbers Introduction The Alternate Numbers service allows a user to have up to ten alternate phone numbers in addition to the main phone number and to assign one of four distinctive ring patterns to each alternate number. In addition, a distinctive call waiting tone is associated with each distinctive ring pattern. Note: Only the system administrator … Read More

Home | login | Page 3 MENU Introduction 1. User Profile Introduction Your User Profile is a collection of settings and information associated with your user account. 1. User Profile From the user dashboard, locate and click on User Profile to access your user information. The User Profile will appear. Here you will see all your user information. You can … Read More

Home|Posts|loginMENU 1. Manage User Schedules 2. View User Schedules 3. Add a Schedule 1. Manage User Schedules You can create user schedules for service features that require them. Schedules can be set up as regular time schedules or holiday schedules. 2. View User Schedules From the dashboard menu, click User Schedules. All created schedules are displayed in the User Schedules … Read More

Home|Posts|loginMENU 1. Reset Password and Passcode 2. Reset Password from the Login Page 3. Reset Password from the Portal 4. Reset Passcode from the Portal 1. Reset Password and Passcode You can reset your password and passcode directly from the user portal, or reset your password from the login page. 2. Reset Password from the Login Page From the login … Read More

Home|Posts|loginMENU 1. Manage Office Anywhere 2. Add a Phone Number 3. Configure Anywhere Settings 1. Manage Office Anywhere Office Anywhere is a mobility feature that allows calls placed to your office phone to ring any phone(s) you designate, such as your mobile phone. 2. Add a Phone Number To add a phone number to Office Anywhere, follow these steps: From … Read More

Home|Posts|loginMENU Introduction 1. To Enable Hoteling Guest Introduction Hoteling Guest allows a user to associate their service profile with a Hoteling Host user. This enables the guest user to use the host’s device with the guest user’s service profile. This feature is useful for transient employees. 1. To Enable Hoteling Guest: From the main dashboard, locate the Calling Features panel. Find … Read More