Home | logo | Page 2 MENU 1. Overview of Texting Using Webex 2. Prerequisites 3. Add Texting to the Sidebar 4. Access the Texting Application 5. Add Texting in Webex Spaces 6. Settings 7. Set Your Webex Notification Settings 8. Set Your System Notification Settings 9. Send and View Messages 10. View a Message 11. Manage a Thread 12. … Read More
Home | logo | Page 2 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Teams. MENU Introduction 1. Overview of Texting Using Teams 2. The Basics Introduction This document provides guidance for users to effectively utilize their mobile Texting app within ProConnect with Teams. 1. Overview of Texting … Read More
Home | logo | Page 2 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Teams. MENU Introduction Overview Prerequisites Access the Texting application Add Texting Add Texting to a Channel Adjust notifications and settings Run Reports Notifications Messages Contacts Introduction This document provides guidance for users to effectively … Read More
Home|Posts|logoWhat you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Transfer Calls 1. Transfer Calls The Complete Transfer button completes a previously initiated inquiry transfer operation to a target device. The button is only shown enabled when your associated device has a call on hold, as … Read More
Home|Posts|logoWhat you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Answer Calls 1. Answer Calls The Answer Alerting Call option picks up the call currently alerting at your associated endpoint. The request may fail if the call is no longer alerting your extension device by the … Read More