Image
  • Administrators
    • Getting Started
    • Administrators Hub
    • Admin Portal Guide Library
  • End Users
    • Getting Started
    • End Users Hub
    • User Portal Video Library
    • User Portal Guide Library
  • Business Apps
    • Call Center
    • Broadsoft Thin Client
    • Webex App
    • SMS/MMS
    • Reception Client
    • Business Integrator
    • Advanced Call Reporting
    • Call Recording – Dubber
  • Phones & Voicemail
    • Cisco Phones
    • Poly Phones
    • Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us

ANNOUNCEMENT: Consolidated is now Fidium. Learn more about the transition.

Add Texting in Webex Spaces

Thomas McClatchieOctober 17, 2025ProConnect Texting with Webex App

Home | Business Apps | ProConnect Texting with Webex App | Add Texting in Webex Spaces

What you need to know:

This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex.

MENU

  • 1. Add Texting in Webex Spaces
Print Friendly, PDF & Email

1

Add Texting in Webex Spaces

      1. Sign in to your Webex account.
      2. Navigate to the desired Webex Space you wish to include Texting.
      3. Click Apps.

    Click image for large view
      1. In the Search bar, type Texting.

    Click image for large view
      1. From the populated results, select Texting SMS/MMS for Webex.
      2. Click Add App to install.

    Click image for large view
      1. Enter the pre-approved phone number.
      2. Click Add Phone Number.
      3. Click Add to tab to set the tab in your Space.

    Click image for large view
      1. Click Text For Business to use Texting within the Space.

    Click image for large view

Note: If you don’t have a number, email sales@approvedcontact.net.

Tags:actions, agent, call, call actions, Call Center, console, contacts, controls, Getting Started, Introduction, logo, mms, panel, sms, SMS & MMS, states, workspace

Privacy Policy, Do Not Sell or Share My Personal Information, Notice at Collection, Broadband Consumer Labels and other Terms & Policies. © 2025 Fidium. Powered by B-LYNK
  • Home
  • Getting Started
    • Administrator
    • End User
  • Help Topics
    • Administrators
    • Business Apps
    • Phones and Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us