Home|Posts|End UsersMENU i. Introduction 1. Voice Messaging Distribution List Service Introduction The Voice Messaging Distribution List service presents the option to forward voice messages to a group of people within your organization. If voicemail to email is configured, the message can be sent as an email attachment. This feature allows any voicemail user to forward voice messages to multiple recipients. … Read More
ProConnect User Portal – Manage E911 information
Home|Posts|End UsersMENU Introduction Introduction Enhanced 911 (E911) ensures emergency responders receive accurate location information when a 911 call is placed, helping them reach you quickly and safely. Update E911 information End users can manage their E911 settings to keep phone numbers and associated addresses current as work locations or devices change. These settings give users direct control over the accuracy … Read More
Cisco 8875 Series – Phone Guide
Home|Posts|End UsersWhat you need to know: Learn the basics of using your Cisco 8800 Series desk phone. MENU Introduction 1. Main Functions 2. Placing Calls 3. Answering Calls 4. Call Forward 5. Do Not Disturb 6. Voicemail 7. Call Hold 8. Ad-hoc Conferencing 9. Blind Transfer 10. Consulted Transfer 11. Call History 12. Park/Retrieve calls 13. Manage video on your … Read More
ProConnect User Portal – Call Recording Admins and Users
Home|Posts|End UsersMENU Introduction 1. Configure Call Recording Introduction The Call Recording service allows users to record inbound and outbound calls. Administrators and end users can configure call recording settings through the admin portal. Note: Your system administrator may restrict access to certain settings. When restricted, some options will appear as read-only. 1. Configure Call Recording To configure call recording for … Read More
ProConnect User Portal – Call Forwarding To Voicemail
Home|Posts|End UsersMENU Introduction 1. Call Forwarding to Voicemail Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forwarding to Voicemail forwards all incoming calls directly … Read More
ProConnect User Portal – Meet Me Conferencing
Home|Posts|End UsersMENU 1. Meet-Me Conferencing 2. Configure the Meet-Me Conferencing Feature 1. Meet-Me Conferencing Meet-Me conferencing is a great way to connect multiple callers at different locations into the same live call as an alternative to face-to-face meetings. You can establish a conference number to be shared across multiple users within a group. When your conference bridge is enabled, you … Read More
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Dubber Recording Portal – User Guide
Home | End Users MENU Overview 1. Logging in 2. Navigation 3. Dubber Media Player 4. Recording Tags 5. Search for Recordings 6. Share Recordings 7. Additional User Features 8. Profile Features 9. Recording Calls Overview Dubber is a cloud-based call recording and data insights service that enables users to record, save, replay, and interact with their calls. Dubber can … Read More
Poly Edge E Expansion Module
Home|Posts|End UsersWhat you need to know: Learn the basics of using your Poly Edge E Expansion Module. MENU Introduction 1. Overview 2. Supported Expansion Modules 3. Line Keys 4. Smart Paging Introduction Learn the basics of using your Poly Edge E Expansion Module (EM) with compatible phones. The EM supports the Poly Edge E400 and E500 series phones and is … Read More
Poly Edge E220, E320 & E350
Home|Posts|End UsersWhat you need to know: Learn the basics of using your Poly Edge E220, E320 & E350 desk phone. MENU Introduction 1. Phone Overview 2. Display 3. Feature Keys 4. Home View 5. Directory 6. Pagination 7. Bluetooth Pairing 8. WiFi 9. Placing Calls 10. Answering Calls 11. Hold 12. Mute 13. Call Transfer 14. Do Not Disturb 15. … Read More