What you need to know:
ProConnect's Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality.
1.
Login
To access Call Center, go to the following URL: https://consolidated.akixi.com/
- Select Sign In.
- Enter your username and password and click Sign In.
- Click the menu to access the reporting tab and begin viewing specific reports.
Note: Depending on your license type, you may have limited access to reports and other elements covered in this guide.