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ProConnect User Portal – Office Anywhere

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Set Up Office Anywhere Introduction CCI Anywhere (sometimes simply called “Anywhere”) is a Mobility feature that allows calls placed to a user’s office phone to ring any phone(s) set up under the “Anywhere” feature. Most users designate their mobile phone as their “Anywhere phone.” 1. Set Up Office Anywhere From the main dashboard, click Office Anywhere. … Read More

ProConnect User Portal – Hoteling Guest

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. To Enable Hoteling Guest Introduction Hoteling Guest allows a user to associate their service profile with a Hoteling Host user. This enables the guest user to use the host’s device with the guest user’s service profile. This feature is useful for transient employees. 1. To Enable Hoteling Guest: From the main dashboard, locate the Calling Features panel. … Read More

ProConnect User Portal – Do Not Disturb

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Do Not Disturb Introduction When Do Not Disturb is enabled, this feature will give all incoming calls and notifications the busy treatment. Optionally, you can enable a Ring Reminder to play a brief tone on your desktop phone when you receive incoming calls. 1. Do Not Disturb To enable Do Not Disturb to active: From the … Read More

ProConnect User Portal – Call Forwarding No Answer

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Forwarding No Answer Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forwarding No Answer forwards calls only when you … Read More

ProConnect User Portal – Call Forwarding Busy

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Forwarding Busy Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forwarding Busy forwards calls when you are busy to … Read More

ProConnect User Portal – Call Forward Always

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Forward Always Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forward Always forwards all incoming calls to the destination … Read More

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