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ProConnect User Portal – User Schedules

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage User Schedules 2. View User Schedules 3. Add a Schedule 1. Manage User Schedules You can create user schedules for service features that require them. Schedules can be set up as regular time schedules or holiday schedules. 2. View User Schedules From the dashboard menu, click User Schedules. All created schedules are displayed in the User … Read More

ProConnect User Portal – Passwords

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Reset Password and Passcode 2. Reset Password from the Login Page 3. Reset Password from the Portal 4. Reset Passcode from the Portal 1. Reset Password and Passcode You can reset your password and passcode directly from the user portal, or reset your password from the login page. 2. Reset Password from the Login Page From the … Read More

ProConnect User Portal – Office Anywhere

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage Office Anywhere 2. Add a Phone Number 3. Configure Anywhere Settings 1. Manage Office Anywhere Office Anywhere is a mobility feature that allows calls placed to your office phone to ring any phone(s) you designate, such as your mobile phone. 2. Add a Phone Number To add a phone number to Office Anywhere, follow these steps: … Read More

ProConnect User Portal – Hoteling Guest

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage Hoteling Guest 2. Enable Hoteling Guest 3. Disable Hoteling Guest 1. Manage Hoteling Guest Hoteling Guest allows you to associate your service profile with a Hoteling Host user, enabling you to use the host’s device with your own service profile. This feature is useful for transient employees who work from different locations. 2. Enable Hoteling Guest … Read More

ProConnect User Portal – Do Not Disturb

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage Do Not Disturb 2. Enable Do Not Disturb 3. Disable Do Not Disturb 1. Manage Do Not Disturb Do Not Disturb allows you to block incoming calls and notifications by applying the busy treatment. When Do Not Disturb is enabled, all incoming calls and notifications receive the busy treatment. Optionally, you can enable a Ring Reminder … Read More

ProConnect User Portal – Call Forwarding No Answer

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage Call Forwarding No Answer 2. Enable Call Forwarding No Answer 3. Disable Call Forwarding No Answer 1. Manage Call Forwarding No Answer Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding No Answer forwards calls only when … Read More

ProConnect User Portal – Call Forwarding Busy

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU 1. Manage Call Forwarding Busy 2. Enable Call Forwarding Busy 3. EDisable Call Forwarding Busy 1. Manage Call Forwarding Busy Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Busy forwards calls when you are busy to the destination … Read More

ProConnect User Portal – Call Forward Always

Michael HarroldSeptember 16, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Forward Always 1. Manage Call Forwarding Always Call forwarding is a phone management feature that redirects incoming calls to an alternate number, such as a cell phone, home phone, or a colleague’s number. Call Forwarding Always forwards all incoming calls to a destination you choose. 2. Enable Call Forwarding Always To forward all incoming calls … Read More

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