Home | call | Page 4 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Sending a SMS or MMS Text Message 1. Sending a SMS or MMS Text Message You can send and receive text messages directly in Webex. Tap the Plus icon in the … Read More
Settings
Home | call | Page 4 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Adjust your Texting notification settings 2. Setting your Webex notification settings 3. Set your SYSTEM notification settings 1. Adjust your Texting notification settings. Login to your Webex client application. Access your … Read More
Activate the notifications BOT in Webex
Home | call | Page 4 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Activate the notifications BOT in Webex 1. Activate the notifications BOT in Webex. Open Webex and sign in. Your admin should have added the sidebar Texting app to your account. Click … Read More
Introduction to ProConnect Texting with Webex App – Mobile
Home | call | Page 4 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU Introduction 1. Overview of Texting Using Webex 2. Prerequisites 3. Access Texting in your Webex mobile app 4. Activate the notifications bot in Webex 5. Add Texting in Webex Spaces 6. Settings … Read More
Dubber Recording Portal – Admin Guide
Dubber is a cloud-based call recording service that enables users to record, save, replay, and interact with their calls. Dubber can be accessed through a web browser or through a mobile app.
Poly Edge E Expansion Module
Home|Posts|callWhat you need to know: Learn the basics of using your Poly Edge E Expansion Module. MENU Introduction 1. Overview 2. Supported Expansion Modules 3. Line Keys 4. Smart Paging Introduction Learn the basics of using your Poly Edge E Expansion Module (EM) with compatible phones. The EM supports the Poly Edge E400 and E500 series phones and is ideal … Read More
Poly Edge E220, E320 & E350
Home|Posts|callWhat you need to know: Learn the basics of using your Poly Edge E220, E320 & E350 desk phone. MENU Introduction 1. Phone Overview 2. Display 3. Feature Keys 4. Home View 5. Directory 6. Pagination 7. Bluetooth Pairing 8. WiFi 9. Placing Calls 10. Answering Calls 11. Hold 12. Mute 13. Call Transfer 14. Do Not Disturb 15. Call … Read More
Poly Edge E400 & E450 – User Guide
Home|Posts|callWhat you need to know: Learn the basics of using your Poly Edge E400 & E450 desk phone. MENU Introduction 1. Phone Overview 2. Display 3. Feature Keys 4. Home 5. Directory 6. Pagination 7. Bluetooth Pairing 8. WiFi 9. Placing Calls 10. Answering Calls 11. Hold 12. Mute 13. Call Transfer 14. Do Not Disturb 15. Call Forwarding 16. … Read More
Receptionist Console
Home | call | Page 4 What you need to know: The Receptionist Console is a web-based tool that runs in a separate browser. It’s supported by Internet Explorer, Mozilla Firefox, and Safari. It combines your telephone handset with a desktop interface that makes it easy for you to direct calls to staff, wherever they are. MENU Introduction 1. Administrative … Read More
Administrators Portal – Odin – Overview
Home|Posts|callMENU Introduction 1. Login 2. Resetting Passwords 3. Users 4. Auto Attendants 5. Call Centers 6. Hunt Groups 7. Meet-Me Conferencing 8. Holiday Schedules Introduction The admin portal provides a self-service experience to easily configure features and services assigned to your location or multiple locations, such as resetting users’ voicemail passwords, configuring user settings, and managing hunt groups, auto attendants, … Read More