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ProConnect User Portal – Selective Call Acceptance

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Selective Call Acceptance 2. To Configure Selective Call Acceptance Introduction Selective Call Acceptance allows you to receive only calls that meet your pre-defined criteria. The criteria for each Selective Acceptance entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. 1. Selective Call … Read More

ProConnect User Portal – Speed Dial 8

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Speed Dial 2. To Configure Speed Dial 8 Introduction Speed Dial allows you to place a call by pressing a reduced number of keys, instead of the entire phone number. This function is particularly useful for people who dial certain numbers on a regular basis. Speed Dial 8 – allows you to set up to 8-speed … Read More

ProConnect User Portal – Priority Alert

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Priority Alert 2. To Configure Priority Alert Introduction Priority Alert allows you to make your phone ring with a different ring based on your pre-defined criteria. Use this service if you want to know when a specific person calls such as your manager or spouse or when you would like to easily tell when a call … Read More

ProConnect User Portal – Calling Line ID Blocking

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Calling Line ID Delivery Blocking 2. To Configure Calling Line ID Blocking Introduction Calling Line ID Delivery Blocking allows you to block your number from being shown when calling other numbers. 1. Calling Line ID Delivery Blocking From the user dashboard, locate and click on User Service Settings. The Services page will appear. Proceed to locate … Read More

ProConnect User Portal – Call Waiting

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Call Waiting 2. To Configure Calling Line ID Blocking on Call Waiting Introduction Call Waiting is a feature that easily lets a person, when busy on the phone, be notified that another call is incoming. In this way, the person has the opportunity to end the existing call and answer the incoming call instead. 1. Call … Read More

ProConnect User Portal – Call Notify

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Call Notify 2. Adding Criteria Introduction Call Notify contacts you by email when incoming calls match your pre-defined criteria. This can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. The criteria can be combined, such as an incoming call from this number AND within business hours … Read More

ProConnect User Portal – Call Forwarding Selective

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Call Forwarding Selective 2. To Configure Call Forwarding Selective 3. Adding Criteria Introduction Call Forwarding Selective allows you to forward specific calls matching your pre-defined criteria to a different phone number. This criterion can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. All criteria for an … Read More

ProConnect User Portal – Call Forwarding Not Reachable

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Call forwarding not reachable 2. To Configure Call Forwarding Not Reachable Introduction Call Forwarding Not Reachable allows you to forward all of your incoming calls to a different phone number when your device is not accessible.  Your calls will be automated forwarded to the number provided until the device becomes available again. 1. Call Forwarding Not … Read More

ProConnect User Portal – Anonymous Call Rejection

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Anonymous Call Rejection 2. To Enable Anonymous Call Rejection Introduction Anonymous Call Rejection allows you to reject calls that have blocked the display of their number. In other words, if the caller is presented as anonymous, the call is rejected. When activated, your phone does not ring, and the caller is informed that you are not … Read More

ProConnect User Portal – Alternate Numbers

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|End UsersMENU Introduction 1. Alternate Numbers Introduction The Alternate Numbers service allows a user to have up to ten alternate phone numbers in addition to the main phone number and to assign one of four distinctive ring patterns to each alternate number. In addition, a distinctive call waiting tone is associated with each distinctive ring pattern. Note: Only the system … Read More

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