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ProConnect User Portal – Call Transfer

Michael HarroldSeptember 20, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Transfer 2. To Configure Call Transfer Introduction The Call Transfer service enables the user to transfer a call to a specified destination. Call transfers can be blind, with third-party consultation, or with three-way consultation. In addition, the Busy Camp On and Call Transfer Recall features allow the user to camp the call to transfer on … Read More

ProConnect User Portal – Push to Talk

Michael HarroldSeptember 20, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Push to Talk 2. To Configure Push to Talk 3. To Add Users to Your Access List Introduction The push-to-talk feature allows users to treat their desktop phones as either a one-way or two-way intercom. 1. Push to Talk From the user dashboard, locate and click on User Service Settings. The Services page will appear. Proceed … Read More

ProConnect User Portal – Sequential Ring

Michael HarroldSeptember 20, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Sequential Ring 2. To Configure Sequential Ring 3. To Add Criteria Introduction Sequential Ring allows you to create a list of up to 5 additional numbers (a total of 6) to ring in a specific order when you receive an incoming call. Specific criteria must be assigned to activate this feature. The criteria for each Sequential … Read More

ProConnect User Portal – Selective Call Rejection

Michael HarroldSeptember 20, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Selective Call Rejection 2. To Configure Selective Call Rejection Introduction Selective Call Rejection allows you to reject calls that meet your pre-defined criteria. These callers will be given an announcement that you cannot be reached. The criteria for each Selective Call Rejection entry can be a list of up to 12 phone numbers or digit patterns, … Read More

ProConnect User Portal – Selective Call Acceptance

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Selective Call Acceptance 2. To Configure Selective Call Acceptance Introduction Selective Call Acceptance allows you to receive only calls that meet your pre-defined criteria. The criteria for each Selective Acceptance entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. 1. Selective Call … Read More

ProConnect User Portal – Speed Dial 8

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Speed Dial 2. To Configure Speed Dial 8 Introduction Speed Dial allows you to place a call by pressing a reduced number of keys, instead of the entire phone number. This function is particularly useful for people who dial certain numbers on a regular basis. Speed Dial 8 – allows you to set up to 8-speed … Read More

ProConnect User Portal – Priority Alert

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Priority Alert 2. To Configure Priority Alert Introduction Priority Alert allows you to make your phone ring with a different ring based on your pre-defined criteria. Use this service if you want to know when a specific person calls such as your manager or spouse or when you would like to easily tell when a call … Read More

ProConnect User Portal – Calling Line ID Blocking

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Calling Line ID Delivery Blocking 2. To Configure Calling Line ID Blocking Introduction Calling Line ID Delivery Blocking allows you to block your number from being shown when calling other numbers. 1. Calling Line ID Delivery Blocking From the user dashboard, locate and click on User Service Settings. The Services page will appear. Proceed to locate … Read More

ProConnect User Portal – Call Waiting

Michael HarroldSeptember 19, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Waiting 2. To Configure Calling Line ID Blocking on Call Waiting Introduction Call Waiting is a feature that easily lets a person, when busy on the phone, be notified that another call is incoming. In this way, the person has the opportunity to end the existing call and answer the incoming call instead. 1. Call … Read More

ProConnect User Portal – Call Notify

Michael HarroldSeptember 17, 2021ProConnect User Portal

Home|Posts|Admin PortalMENU Introduction 1. Call Notify 2. Adding Criteria Introduction Call Notify contacts you by email when incoming calls match your pre-defined criteria. This can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. The criteria can be combined, such as an incoming call from this number AND within business hours … Read More

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